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Quality Management

QA Management Systems and Certification to AS/NZS ISO 9001

Quality management is a wide ranging title that most people associate with “QA certification” or AS/NZS ISO 9001, but in reality that is only a very small part of quality management.
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At QIAS we can help with ALL of your quality management requirements, including:

  • Business structure reviews for improved performance
  • Reduce warranty and failure costs programmes
  • Process reviews and process mapping
  • Supplier evaluations (also from an health, safety and environmental perspective)
  • Preparation of inspection and test plans (ITP’s)
  • Preparation of project or contract quality management plans (QMP’s)
  • Preparation of quality management systems
  • Achieving certification to AS/NZS ISO 9001
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With regards to achieving certification to AS/NZS ISO 9001, many businesses when they start along the path of establishing quality or QA management systems have one main focus which is “to achieve QA certification”.

Unfortunately, most of those businesses will achieve QA certification BUT will find that they are getting no real value from the systems that they have put in place. The business leaders then criticise the value of having “QA”, whilst their workers rush around every few weeks before an auditor comes in to create the illusion that they have been complying with their QA management systems. This approach simply doesn’t make sense!

Every management system is perfectly designed to produce the results it creates! So, if a management system has been designed to “achieve QA certification” with no focus whatsoever on building improvements and adding value to the business, then all that is going to be achieved is QA certification.

At QIAS we take a different approach to most people when it comes to establishing quality management systems.

We focus on ensuring that real tangible business improvements are built into the core of every quality management system that we become involved in, whilst seamlessly ensuring that the requirements of AS/NZS ISO 9001 are fully complied with. How do we achieve this? Our consultants are experienced, skilled business professionals who totally understand what makes a business “tick” AND totally understand how to make compliance to each of the requirements of AS/NZS ISO 9001 simple and value adding. By following the QIAS approach the people involved will understand and see the tangible benefits that can be gained, our consultants will ensure the focus is always on realising improvements and not just doing things “for QA”. Businesses that embrace this approach don’t do things “for QA”, they ensure they are complying and continually improving their management systems because it is making their job easier.

FAQ's

A Quality Assurance (QA) professional is responsible for ensuring that products or services meet specified quality standards and customer requirements through processes like testing and quality control. Auditors assess compliance with standards, regulations, or internal policies, providing an objective assessment of the organization’s operations. QA focuses on internal quality management, while auditing involves external assessment and verification.

A QA (Quality Assurance) review for your business involves a systematic examination of processes, procedures, and outputs to ensure they meet predefined quality standards and objectives, It may involve evaluating documentation, conducting audits, performing testing, gathering feedback, and implementing corrective actions to enhance overall quality and efficiency within your business operations.

A process review evaluates the performance of current processes, process mapping helps in understanding and documenting those processes in detail.
Supplier evaluation differs from other QA evaluations in that it focuses specifically on assessing the performance and capabilities of external suppliers rather than internal processes or products. While QA evaluations within your organization typically concentrate on internal quality management and improvement, supplier evaluation extends the scope to include external partners critical to your operations.
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