When this methodology is applied with a focus on achieving real improvements, facilitated by people with appropriate expertise and experience, real improvements will be achieved.
A “by-product” of this approach is that the majority of the requirements for achieving certification to the relevant management system standards will also be addressed. Hence, the process of achieving management system certification becomes a process of driving real improvements throughout an organisation.
All too often when quality assurance management systems are being developed the focus is solely to achieve certification with little regard on achieving improvements. When this is the situation certification will invariably be achieved but without the benefits of improvements being gained. The end result being a system that becomes a burden to maintain.
It is your investment and your benefit to gain!