In 2002 and 2003 QIAS led the development and implementation of an integrated management system (Quality, Health and Safety and Environmental Management Systems), at 5 locations across Victoria, Western Australia and the Northern Territory for a division of a large national transport organisation.
By June 30th 2003 each location had undergone successful certification audits (at all locations) and achieved certification to each of the following standards:-
AS/NZS 4801:2001 – Occupational Health and Safety Management Systems
AS/NZS ISO 9001:2000 – Quality Management Systems
AS/NZS ISO 14001:1996 – Environmental Management Systems
The certification auditors believed that history was made in February 2003 when the Victorian locations became the first Australian organisation to be recommended for certification to all 3 standards at one audit.
The second success story demonstrates our ability to continually deliver value for money, even to the most prudent and demanding clients.
In late 1996 QIAS was contacted by a Perth based organisation with around 25 employees and asked to provide guidance in the development and implementation of its management system with two primary objectives:-
The Managing Director wanted the project to be managed by company employees for logical reasons:-
Very quickly the Managing Director recognised our capabilities and the value in utilising more of our services. By early 1997 he had requested that we take on the role of managing the project.
Both of the primary objectives were achieved by October 1997.
In the following years the organisation has expanded to over 100 employees and has offices in New South Wales, Queensland, South Australia and Victoria as well as in Western Australia.
QIAS is still commissioned to provide advice and auditing services at all locations on a regular basis. The Managing Director continues to see greater value to utilise our services, rather than giving additional duties and responsibilities to existing employees.
On 3rd January 2001 QIAS was contacted by a lending organization employing around 30 people. This organisation needed to achieve certification to AS/NZS ISO 9001 by 24th February 2001 or they would lose their prime contract to provide loans on behalf of their client.
Before January 2001 no work whatsoever had been done by the organisation to develop and implement most of the systems necessary for certification.
QIAS had been highly recommended as “One of the only organisations that could help them achieve certification in the timeframe required”.
Our first meeting with representatives from the organisation took place on 19th January 2001. That organisation successfully underwent its certification audit on 22nd and 23rd February 2001.
All required systems had been developed/documented and effectively implemented in 35 days.